This article explains where you can see customers (payers) whose accounts are suspended on L&Z portal.
- After logging in to the portal click on Direct Debit on the top bar menu.
- Please select Customers on the left-hand menu and then select List Customers.
- Next to Status you will see a drop-down menu. Within this menu, please select the option to view Suspended.
- This will display all Suspended customer accounts.
- If you wish to you can download the list of your suspended customers via Excel or CSV.
If you have any questions or enquiries, please get in touch with the customer service team by emails customer.services@landz.co.uk