An advance notice is a notice to you customer confirming the date and the amount that is due to be collected.
This will be emailed to your customer either 6 working days or 10 working days prior to the collection date. With any sent 6 working days will be issued via email and 10 working days can be issued via email or Post.
Note – Advance notices sent via post is chargeable. Advance notices are compliance approved and cant be changed.
The Advance notice can be sent once if includes all future scheduled collections (Multiple collections) or each time for single collections (One off collection).
The Advance notice includes the following:
Your company name.
Reference (This would be your customer reference).
Service User Name (This will display on your customers Bank Statement).
Service User Number.
Date of collection
Amount of collection
If scheduled collections are made the future collection plan.
You company contact Details (Telephone number & Email Both Required)
Please see an example of the email issued below.
