Paperless Direct Debit (PDD) is a service that allows an organisation to collect their payments by Direct Debit without customers having to fill out and sign paper mandates.
This can be achieved by reading a paperless Direct Debit script on the phone to a customer (payer). The payer’s name, address and bank details are obtained and entered onto L&Z portal system so collections can be made.
In addition, as part of the Direct Debit Paperless script the organisation has to also offer to read out or post the Direct Debit Guarantee to the payer.