What is a Collection Schedule and How to view a Collection Schedule in the L&Z Portal?

 

A Collection Schedule lists all scheduled collection dates for an individual customer.

**How to view a Collection Schedule in the L&Z Portal:**
1. Log in to the portal.
2. Click Direct Debits on the top menu.

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3. Select Customers > List Customers.

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4. Search for and select the required customer.
5. Click on the Collection Schedules tab.
6. Use the Status dropdown menu to filter by Active, Inactive, Cancelled, or Completed schedules.

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For further help, please contact customer.services@landz.co.uk.