The Summary of Payment Activity and Schedule report allows you to see your customers collections in the past, present and future (forecasting Direct Debit payments to be collected), it also includes failed collections, indemnity claims and unprocessed collections.
This report will also include when the collection is due to be made from your customer and will give you a brief idea what is due to be paid to you if collections are successful.
- When you have logged in to the portal click on to Direct Debits at the top of the screen.
- Then on the left-hand Menu click on to Reports, then in the sub menu click on to Summary of Payment Activity and Schedule.
- This will then bring up the Summary of Payment Activity and Schedule report page, you will then be able to either select the month and year for the search, or specific a date range, once selected click on Search.
- This will now bring up the report in the date range requested. This will show the first 10 entries of the report, but you can adjust this to allow you to view up to 100 Entries by clicking on the Show drop down on the top left. You can also download the full Summary of Payment Activity and Schedule report as either a CSV, Excel or in a PDF view.
- The report is also colour coded to let you know if the collection has been successful (Green), Failed (Red), Not Processed (Grey), Due (Black) and if an Indemnity claim has been in the period searched this would be flagged to (Purple)
If you have any questions or enquiries, please get in touch with the customer services team by emailing customer.services@landz.co.uk