This article explains where you can see customers (payers) that are suspended on L&Z portal.
- After logging in to the portal click on Direct Debit on the top bar menu.
- Please select Customers on the left-hand menu and then select List Customers.
- Next to Quick Search you will see a drop-down menu. Within this menu, please select the option to All Suspended Customers.
- This will display All Suspended Customers.
- If you wish to you can download the of your customers via Excel or CSV.
If you have any questions or enquiries, please get in with the customer service team by emails customer.services@landz.co.uk