What will appear on my customers’ bank statements when a Direct Debit is collected?

The wording on a customer’s bank statement depends on the type of Service User Number (SUN) your organisation uses:

- Branded SUN – the statement will display: L&Z Re [Your Company Name] (e.g., L&Z Re Paper Tree Ltd)
- Standard SUN – the statement will display: L&Z Re [Your SUN reference]

If you would like more information about branded SUNs, or if you have any questions, please contact customer.services@landz.co.uk.