A Direct Debit Mandate (or Direct Debit Instruction) acts as an authorisation for payments to be collected from a customer (Payer) in the future. They allow customers and Service Users to organise a specific schedule of payments, suited to the individual needs of the parties involved and are standardised into 3 categories;
- Future payments are authorised allowing Service Users to collect any amount at any time from customers.
- It is strictly required that customers are notified of each payment before it is collected.
- All payments are covered by the Direct Debit Guarantee which works to effectively protect all parties from payments made in error.
If you have any further questions, please do not hesitate to contact customer.services@landz.co.uk