The Collections Report provides a detailed summary of payment activity for a selected date range. It shows:
- Successful, failed, due, unprocessed, and indemnity claim transactions
- Collection dates, frequency, and amounts
- Summary totals by status
**How to access the Collections Report:**
1. Log in to the portal.
2. Click Direct Debits at the top of the screen.
3. From the left-hand menu, select Reports > Collections.
4. Select your desired date range and click Search.
You can:
- Adjust the number of entries displayed
- Filter by status (e.g., successful, failed, indemnity)
- Sort columns by header
- Export or download the report in CSV, Excel, or PDF format
For assistance, contact customer.services@landz.co.uk.