Users cannot be permanently deleted for audit reasons. However, a supervisor user can:
- Deactivate a user (prevents login)
- Restrict access (limit permissions)
**How to deactivate a user:**
1. Log in and go to User Admin.
2. Click Deactivate next to the user.
3. Confirm the action.
The user list will update to display the date and time of deactivation in the Deactivate User column, replacing the Deactivate User button.
Deactivated users will no longer be able to log in.
NB. If a user needs to be Reactivated this can be actioned by our Customer Services Team. Please email the request to customer.services@landz.co.uk .
Alternatively you can change user access
- To change the user’s access click the Edit button:
When the Edit User Details panel appears to the left of the user list, you can update the User Security Level to Limited Access, change the Password, and then click Save to confirm your changes.
- If the user does not have access to the new password, they will be unable to log in to the Portal. If they do log in, any access granted will be restricted according to the updated permissions.
If you have any further questions please do not hesitate to contact customer.services@landz.co.uk